Pre-Profiling & Booking
Note from Donna...I'm not sure who to credit for this, but it is GREAT!
During pre-profiling, when they sound INTERESTED say, "Oh, at this first facial appointment we will be concentrating on basic skin care and basic glamour and you'll have the opportunity to schedule your advanced color appointment at that time. You sound so excited/interested in the products and given that I book up so quickly, I'd love to offer you one of my prime spots, why don't we go ahead and schedule your Advanced Glamour appointment at this time, when is best for you...."