Shared by incredible Director Tammy Crayk: HELLO MILLION $ WOMEN AND TEAM PLAYERS!! I received this email from our wonderful Team Player, Heather Hill in Cedar City, Utah. Because we all deal with this "thorn" at one time or another, I thought I'd forward this to you all so we can all learn from Heather's experience and also realize that YOU ARE NOT THE ONLY ONE WHO DEALS WITH THIS!!! Thanks, Heather, for sharing your frustrations. I truly mean that.....because when I know what's in your heads I can "fix it"!! Tam HEATHER WROTE: Tammy, People really frustrate me! I had a facial booked for last night at 8:30. I agreed to do it that late because she really wanted to do it. She never came home! It was o.k though because I had another facial this morning at 10:00. She called and cancelled! It's hard not to get frustrated with people. Oh well! I'm still going to take Kaylee to the sitters and do some things this morning. I'm going to check back with the bridal shoppe here in town. I'm also going to take the pre-approved ads and get the wedding one made up. I'll place it at the portrait studio. I'm also going to get at least 2 surveys done this morning. Hope you have a great day. I'm determined to make mine wonderful!!!! Heather MY RESPONSE...... Great ATTITUDE to make it a great day anyway!!! Yes, postponements and cancellations are VERY FRUSTRATING!! But....a never-ending part of this business and all other businesses that deal with scheduling people for appts. Did you call these gals back and reschedule them?? DO IT EVEN IF YOU DON'T WANT TO!!! READ THIS..... HOLD CLASSES AND YOUR DREAMS WILL COME TRUE Twenty two years ago, a teacher in St. Paul. MN held a skin care class that was postponed THREE TIMES. At that class, she met a shotgun shell packer who became a consultant. That shell packer also recruited a homemaker and mother of four who was a former nurse. That nurse touched the life of a former nursing classmate and she also joined Mary Kay. This nurse also met a poor mother of two who had to save for three weeks to buy her showcase. All of these women became National Sales Directors! Anita Garrett-Roe was the teacher who recruited Karen Strom, model, and Arlene Lenarz, former nurse and currently the #1 NSD in our company who’s check in June was $80,000! In the end, that one skin care class has resulted in 21 National Sales Directors! All because one Mary Kay Consultant who simply refused to allow the frustration of postponements to get to her, kept a class on her books that had been postponed three times. That consultant (and now NSD herself) Holly Zick, is proof that all your dreams can come true!! READ THIS THE NEXT TIME YOU GET A POSTPONEMENT OR CANCELLATION! You made a VERY WISE CHOICE to use that time wisely, keep your sitter, and make the time you had allotted work for you!! My hat is off to you today, Heather, for not giving into the frustration. If you do.....flaky people win!! Love, Belief, and total respect for your CHOICES today...... Tammy